PDO Syllabus — Learning Objectives by Topic

Blueprint-aligned learning objectives for CSI Partners, Directors and Senior Officers (PDO), organized by topic with quick links to targeted practice.

Use this syllabus as your coverage checklist for PDO. Topic weightings and exam structure are from CSI’s official Exam & Credits page; chapter mapping follows the official Curriculum page.

What’s covered

The Role of the Executive and Canada's Regulatory Environment (6%)

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Chapter 1 - Risk and the Executive

  • Define the executive registration category and identify typical roles that fall under it (partner, director, senior officer).
  • Describe the core responsibilities of a registered executive in setting tone, supervising, and ensuring compliance.
  • Explain how risk management supports the firm’s strategy, client protection, and regulatory obligations.
  • Differentiate risk appetite, risk tolerance, and risk limits, and describe how executives approve and oversee them.
  • Identify common risk categories relevant to securities firms (compliance, operational, market, credit, liquidity, reputational).
  • Describe the basic elements of a risk management cycle (identify, assess, mitigate, monitor, report).
  • Explain the essential nature of risk as a trade-off between opportunity and exposure (concept).
  • Recognize how incentives and culture can drive risk-taking and control failures.
  • Describe a culture of compliance and the behaviours executives should reinforce.
  • Identify executive actions that strengthen compliance culture (policies, training, escalation paths, accountability).
  • Describe how supervision and internal controls reduce misconduct and operational losses.
  • Given a scenario, identify an appropriate executive response (document, escalate, remediate, or halt activity).
  • Explain why clear documentation and audit trails are critical to executive oversight.
  • Identify key management information executives should review (exceptions, complaints, AML alerts, capital, cyber incidents) at a high level.

Chapter 2 - Canada's Regulatory Environment and Basic Securities Law

  • Describe the structure of securities regulation in Canada (provincial/territorial regulators and national instruments).
  • Identify the role of self-regulatory organizations such as CIRO in oversight, rule-making, and enforcement for member firms.
  • Explain how national instruments and firm policies translate into supervisory requirements for executives.
  • Distinguish statutes, regulations, rules, and guidance, and recognize which are enforceable.
  • Describe key themes of basic securities law: investor protection, market integrity, disclosure, and suitability/conflict management.
  • Identify examples of offences under the Criminal Code of Canada relevant to securities activity (fraud, theft, forgery, money laundering) at a high level.
  • Distinguish criminal proceedings from regulatory/administrative enforcement (burden of proof and penalties conceptually).
  • Explain civil liability concepts relevant to firms and executives (negligence, misrepresentation, breach of duty) at a high level.
  • Describe common law duties owed in client relationships (duty of care, honesty, confidentiality) at a high level.
  • Recognize how internal policies, supervision, and documentation reduce legal and regulatory exposure.
  • Given a scenario, identify whether an issue is primarily regulatory, civil, or criminal and why escalation matters.
  • Explain how investigations and enforcement actions can affect a firm’s operations (restrictions, costs, reputation).
  • Identify typical regulator expectations for complaint handling, disclosures, and recordkeeping.
  • Describe the importance of training, supervision, and compliance reviews as proactive controls under basic securities law.

Industry Business Models (18%)

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Chapter 3 - Private Client Brokerage Business

  • Describe how the private client investment industry has evolved (technology, products, advice models, regulation).
  • Compare common private client brokerage models (full-service advisory, managed/discretionary, discount, hybrid).
  • Identify common account types and explain how account type affects KYC/suitability and service obligations.
  • Identify common sources of revenue (commissions, fees, spreads, interest, asset-based fees) at a high level.
  • Explain how compensation structures can create conflicts and how firms mitigate them (disclosure, supervision, controls).
  • Describe key profitability drivers (assets, retention, cost structure, productivity) at a conceptual level.
  • Identify major costs and risks in a brokerage business (technology, supervision, compliance, operational errors).
  • Explain how client segmentation and service models affect profitability and risk.
  • Describe client experience and value proposition drivers (trust, responsiveness, transparency, education).
  • Recognize common conduct risks in private client brokerage (unsuitable recommendations, churning, misrepresentation, conflicts).
  • Describe executive oversight actions that reduce conduct risk (monitoring, suitability reviews, complaint trends).
  • Given a scenario, identify which business model risks are most relevant (leverage, concentration, vulnerable clients).
  • Explain how supervision frameworks differ between advice and discretionary models (conceptual).
  • Identify key metrics executives monitor: assets under administration, complaint rates, trade exceptions, supervision flags, and client retention.

Chapter 4 - Online Investment Business Models

  • Identify business models providing online investment services (self-directed platforms, digital advice, hybrid advice).
  • Describe the role of algorithms and model portfolios in online advice and how governance should be applied.
  • Identify key risks for online investment businesses (cybersecurity, privacy, fraud, model risk, suitability).
  • Describe how onboarding and KYC processes differ online and what controls help ensure completeness and accuracy.
  • Explain key success factors for online platforms (user experience, transparency, trust, low friction, education).
  • Recognize operational dependencies (vendors, APIs, cloud services) and how third-party risk is managed.
  • Describe how online platforms handle client communications, disclosures, and recordkeeping.
  • Explain the importance of monitoring client outcomes and suitability drift in digital advice models.
  • Identify measures used to assess online business performance (growth, engagement, conversion, churn, incident rates) at a high level.
  • Recognize trends affecting online investing (mobile adoption, automation, AI, regulatory focus on digital channels).
  • Given a scenario, choose an appropriate executive action after a cyber incident or service outage (contain, notify, remediate, document).
  • Identify controls that reduce fraud and account takeover risk (MFA, alerts, transaction monitoring).
  • Explain why transparency around fees, risks, and limitations is critical for digital advice.
  • Describe how compliance and supervision adapt for online channels (surveillance, testing, and auditability).

Chapter 5 - Investment Banking Business

  • Describe the structure of an investment bank and distinguish key divisions (front office, middle office, back office).
  • Identify common front office functions (underwriting, sales and trading, research, M&A advisory) at a high level.
  • Explain how underwriting brings securities to market conceptually and what risks arise for dealers.
  • Identify typical conflicts of interest in investment banking and the role of information barriers and policies.
  • Describe how client relationships and reputational considerations influence investment banking decisions.
  • Recognize the importance of due diligence, disclosures, and documentation in investment banking activities.
  • Identify key risks in investment banking: market, inventory, legal/regulatory, and operational risk.
  • Describe the role of supervision and approvals for high-risk transactions.
  • Explain trends and challenges affecting investment banking (fee pressure, competition, regulation, technology).
  • Recognize how market volatility affects deal flow, underwriting risk, and capital usage.
  • Given a scenario, identify appropriate escalation and approval steps for a transaction with heightened risk.
  • Describe how compensation and incentives can affect behaviour and how governance mitigates it.
  • Identify high-level metrics relevant to investment banking performance (deal pipeline, win rate, revenue mix, risk limits).
  • Explain how conduct and compliance failures in investment banking can create broad firm impacts (sanctions, capital, reputation).

The Distribution of Securities (8%)

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Chapter 6 - The Distribution of Securities

  • Describe how securities are brought to market and distinguish between public offerings and private placements.
  • Identify key steps in a public offering process (prospectus, due diligence, marketing, allocation, closing) at a high level.
  • Explain the roles of issuers, underwriters, dealers, and regulators in distributions.
  • Define exempt issues/exempt distributions and identify common exempt market concepts (investor qualification) at a high level.
  • Recognize the compliance risks in exempt distributions (misclassification, inadequate disclosure, suitability).
  • Describe ongoing obligations for maintaining publicly traded status (continuous disclosure and governance) conceptually.
  • Explain how secondary market trading differs from primary distribution in objectives and controls.
  • Identify special considerations for investment dealers participating in distributions (conflicts, allocation fairness, recordkeeping).
  • Describe how stabilization and after-market support concepts may arise and the related conduct expectations.
  • Given a scenario, identify which documentation is required for a distribution and why it matters.
  • Recognize red flags in distribution activity (pressure selling, misleading marketing, missing risk disclosure).
  • Explain how underwriting and distribution decisions interact with firm risk limits and capital.
  • Describe how client suitability and KYC apply when selling new issues.
  • Identify main sources of legal and reputational risk in securities distribution and how executives oversee controls.

Ethical Decisions and Corporate Governance (12%)

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Chapter 7 - Making Ethical Decisions

  • Define ethics in a securities firm context and distinguish ethical standards from minimum compliance.
  • Describe how organizational culture, leadership, and incentives influence ethical behaviour.
  • Identify common ethical issues in financial services (conflicts, mis-selling, confidentiality, market integrity).
  • Explain why transparency and fair dealing are central to client trust and firm sustainability.
  • Describe how ethical dilemmas arise when stakeholders, incentives, and rules conflict.
  • Identify the stakeholders impacted by ethical decisions (clients, firm, market, regulators, employees).
  • Apply a structured ethical decision-making framework (facts, options, consequences, duties, decision, document).
  • Given a scenario, choose an ethical course of action and justify it with principle-based reasoning.
  • Explain the role of policies, codes of ethics, and training in supporting ethical choices.
  • Describe how to handle conflicts of interest ethically (disclose, avoid, mitigate, obtain informed consent).
  • Recognize when to escalate an ethical concern (supervision, compliance, whistleblowing channels).
  • Explain why documentation is part of ethical decision-making (defensibility and audit trail).
  • Identify common rationalizations that lead to poor ethical choices (normalization of deviance, “everyone does it”).
  • Describe how executives can reinforce ethical behaviour (tone at the top, accountability, consistent consequences).

Chapter 8 - Corporate Governance

  • Define corporate governance and explain its purpose in aligning management actions with stakeholder interests.
  • Identify core elements of governance systems (board, committees, policies, controls, reporting, oversight).
  • Describe common governance principles (accountability, transparency, fairness, independence, responsibility).
  • Explain the roles and responsibilities of a board of directors versus management.
  • Identify key board committees and their typical mandates (audit, risk, governance/compensation) at a high level.
  • Describe how governance expectations apply to investment companies (oversight of portfolios, valuation, fees) conceptually.
  • Describe governance considerations specific to investment dealer firms (conduct risk, supervision, capital management).
  • Explain how corporate governance interacts with risk management (risk appetite approval and oversight).
  • Recognize governance red flags (weak independence, poor reporting, unclear accountability, unmanaged conflicts).
  • Describe how governance in Canada compares at a high level with other jurisdictions (principle-based variations).
  • Given a scenario, identify governance mechanisms that should prevent or detect an issue (committee oversight, controls, escalation).
  • Explain the importance of clear policies for conflicts of interest and related-party transactions.
  • Describe how disclosure and reporting support governance and stakeholder confidence.
  • Identify how governance failures can lead to regulatory action, litigation, and reputational damage.

Senior Officer and Director Liability (16%)

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Chapter 9 - Senior Officer and Director Liability

  • Describe the nature of a corporation as a separate legal entity and how that affects responsibility and liability.
  • Identify core duties of directors (duty of care and duty of loyalty) at a high level.
  • Explain how officers’ responsibilities differ from directors’ responsibilities in governance and operations.
  • Describe financial governance responsibilities: approving financial statements, controls, and oversight of capital and liquidity.
  • Identify examples of statutory liabilities that can apply to directors and senior officers (disclosure failures, regulatory breaches) at a high level.
  • Explain the concept of a due diligence defence and what evidence supports it (process, documentation, oversight).
  • Recognize how inadequate supervision and weak controls can increase personal liability exposure.
  • Describe how delegation works and what accountability remains with directors and officers.
  • Given a scenario, identify actions that reduce liability risk (seek expertise, document decisions, insist on controls, escalate).
  • Explain why conflicts of interest and related-party transactions heighten director and officer liability risk.
  • Identify the importance of board minutes, policies, and reporting in demonstrating oversight.
  • Describe how governance failures can lead to civil claims, regulatory sanctions, and reputational harm.
  • Recognize the role of insurance and indemnification (conceptual) and its limitations.
  • Explain how compliance culture and risk management frameworks support directors’ and officers’ oversight duties.

Risk Management in the Securities Industry (12%)

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Chapter 10 - Risk Management in the Securities Industry

  • Explain the objectives of risk management in securities firms (client protection, firm stability, regulatory compliance).
  • Identify key components of a risk management framework (governance, policies, limits, monitoring, reporting).
  • Describe risk identification techniques (risk registers, process mapping, incident reviews) at a conceptual level.
  • Explain risk assessment concepts: likelihood, impact, and velocity (how fast losses materialize).
  • Describe risk responses: avoid, reduce, transfer, accept, and monitor.
  • Identify common types of risk in the securities industry (market, credit, liquidity, operational, compliance, reputational).
  • Describe how risk limits and escalation thresholds are set and monitored.
  • Explain how stress testing and scenario analysis support risk oversight (conceptual).
  • Describe how risk reporting should be structured for executives and boards (exceptions, trends, and key indicators).
  • Recognize the importance of independent oversight (risk/compliance) and segregation of duties.
  • Given a scenario, select the most appropriate control to mitigate a stated risk.
  • Describe how new products and business changes introduce risk and require risk assessments.
  • Explain the relationship between conduct risk and other risk types (financial loss, capital, and reputation).
  • Identify common risk management failures (inadequate controls, poor reporting, ignoring early warnings).

Managing Risk in the Financial Sector (12%)

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Chapter 11 - Managing Significant Areas of Risk

  • Describe how to create an effective risk management system (governance, policies, controls, monitoring).
  • Identify internal control policy elements (approvals, reconciliations, segregation of duties, exception handling).
  • Describe key requirements for opening new accounts (KYC completeness, authority, documentation discipline) at a high level.
  • Explain how suitability and ongoing supervision connect to account opening information.
  • Describe account supervision practices (trade surveillance, suitability reviews, branch oversight) at a conceptual level.
  • Identify recordkeeping and reporting requirement themes (accuracy, retention, accessibility, auditability).
  • Explain why strong recordkeeping reduces legal and regulatory exposure and supports dispute resolution.
  • Describe an AML/ATF program at a high level (risk-based approach, monitoring, reporting, escalation).
  • Identify common AML red flags in securities businesses (unusual transactions, source-of-funds concerns) at a high level.
  • Explain privacy obligations conceptually and how to protect client information through policies and controls.
  • Identify cybersecurity risks specific to financial firms (account takeover, phishing, data breaches) and basic mitigation controls.
  • Given a scenario, choose appropriate next actions for suspected AML, privacy breach, or cyber incident (escalate, document, contain).
  • Describe how third-party vendors and outsourcing affect operational risk and required oversight.
  • Explain how periodic testing and audits validate that controls are working and identify remediation actions.

Financial Compliance and the Consequences of Noncompliance (16%)

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Chapter 12 - Financial Compliance and Capital Requirements

  • Explain why regulators impose minimum capital requirements on dealer firms (client protection and systemic stability).
  • Describe the concept of risk-adjusted capital and how it differs from simple accounting capital (conceptual).
  • Identify high-level components that typically affect capital calculations (assets, liabilities, haircuts, risk charges) conceptually.
  • Explain why capital is a constraint on business activity (inventory, underwriting, leverage, growth).
  • Describe the purpose of a capital formula at a high level and how it supports consistent measurement.
  • Explain the early warning system concept and how thresholds trigger supervisory attention.
  • Identify common early warning indicators executives monitor (capital trend deterioration, concentration, liquidity stress).
  • Describe actions a firm may take when approaching capital constraints (reduce risk, raise capital, restrict activities, remediate controls).
  • Explain the consequences of failing to maintain adequate risk-adjusted capital (restrictions, supervision, potential wind-down).
  • Recognize how operational errors and compliance failures can translate into capital impacts (fines, reserves, restitution).
  • Given a scenario, identify appropriate executive actions when capital metrics breach thresholds (escalate, notify, implement a plan).
  • Describe governance expectations around capital management (board oversight, reporting cadence, approvals).
  • Explain the link between risk management and capital adequacy (risk choices drive capital needs).
  • Identify documentation and reporting practices that support capital compliance (policies, sign-offs, audit trails).

Chapter 13 - Consequences of Non-Compliance

  • Describe a disciplined complaint-handling process for dealer members (intake, escalation, investigation, resolution).
  • Identify documentation expectations for client complaints and why clear records matter for regulators and litigation.
  • Explain how internal investigations are initiated, scoped, and conducted at a high level.
  • Recognize when issues require escalation to compliance, legal counsel, senior management, or the board.
  • Describe how external reviews and investigations can occur (regulators, auditors, law enforcement) at a conceptual level.
  • Distinguish civil proceedings from criminal proceedings and identify typical outcomes (damages, sanctions, penalties) conceptually.
  • Explain how regulatory enforcement actions can impact a firm’s operations (restrictions, supervision, reputational harm).
  • Identify common root causes of non-compliance events (weak supervision, poor controls, incentive misalignment).
  • Describe remediation steps after a compliance failure (containment, client communication, control fixes, training).
  • Explain how disciplinary actions and consequences reinforce compliance culture (consistency and accountability).
  • Given a scenario, select appropriate first actions after discovering a compliance breach (preserve evidence, stop harm, escalate).
  • Describe how to manage communications during investigations (accuracy, confidentiality, regulator coordination).
  • Recognize the importance of restitution and client harm remediation where applicable (conceptually).
  • Describe how ongoing monitoring and testing prevents recurrence after an incident (lessons learned into controls).

Tip: When in doubt, choose the answer that improves documentation quality, strengthens supervision, and escalates appropriately.

Sources: https://www.csi.ca/en/learning/courses/pdo/curriculum and https://www.csi.ca/en/learning/courses/pdo/exam-credits